Sports Development User Survey (Clubs, Coaches, Volunteers) - a paper consultation

Description: The survey will enable consultation with community partners of the sports development unit across all services delivered, including clubs, coaches & volunteers. The survey aims to gauge the satisfaction levels and what areas of the service they consider important to aid annual service improvement. The survey will be conducted via post to all known contacts within the district, with a free post envelope for survey returns to encourage feedback. The survey will be completed annually. It is anticipated that approximately 200 surveys will be returned for analysis.

Download Consultation/Documents:
Coaches satisfaction questionnaire - (464 K)
Report Coaches Satisfaction - (272 K)

Start Date: 1/3/2008
End Date: 31/3/2009

Relevant topics: Children and young people, Community and voluntary, Crime and community safety, Older people, Satisfaction

Project objectives: The survey will gauge satisfaction levels of community partners of the sports development unit, including Clubs, Coaches & Volunteers in relation to service delivery, staff, knowledge, programme delivery etc. and will assess which areas of the service are deemed important. It will highlight aspects of the services that are being delivered as our customers expect and which aspects need improving.

Reason for consultation: Results from the survey will enable the sports development unit to make service improvements where appropriate across the entire sports development service.