Description: The Citizens' panel is made up of 1,000 North East Derbyshire residents. They arer sent 4 postal questionnaires each year which ask their views on a variety of topics. This method of consultation lets residents make their opinions known directly to the people who make decisions about how the council and its services are run. The November 2009 survey includes questions on satisfaction with the Citizens' Panel, information about the Council and its services, the Council's magazine for residents "the NEWS" and Services and facilities within the community.

Download Consultation/Documents:
CPCPNov09Final.pdf - (207 K)

Start Date: 20/11/2009
End Date: 11/12/2009

Responsible officer: Debbie Whitehead (Tel: 01246 217018)

Service area: Sustainable Communities

Department: Health and Well Being

Councillors involved: Cllr Mrs S. Taylor and Cllr G. Baxter

Relevant topics: Planning, Housing, Democracy and participation, Communication, Satisfaction

Project objectives: The aims of this survey are to gather the views of a representative sample of local residents on satisfaction with the Citizens' Panel, information about the Council and its services, the Council's magazine for residents "the NEWS" and Services and facilities within the community.

Reason for consultation: The Council wishes to consult about satisfaction with the Citizens' Panel, information about the Council and its services, the Council's magazine for residents "the NEWS" and Services and facilities within the community. Overall this information will tell us how satisfied Panel members are with the way the Council communicates with them and give guidance to our Forward Planning Team who would like to know what facilities and services people think are the most important in suppoprting the local community.

Expected outcomes: the data collected will be used to improve our communication with residents.

Consultation methods to be used: Questionnaire survey, Citizens' panel,

Proposed consultees: Local residents,

Relevant Wards: Ridgeway and Marsh Lane, Clay Cross South, Clay Cross North, Pilsley and Morton, Ashover, Brampton and Walton, Holmewood and Heath, Sutton, Grassmoor, Eckington South, Renishaw, Tupton, Wingerworth, North Wingfield Central, Barlow and Holmesfield, Unstone, Eckington North, Killamarsh East, Killamarsh West, Dronfield North, Gosforth Valley, Dronfield Woodhouse, Dronfield South, Coal Aston, Shirland

How results will be used to influence decision making/service delivery: results will be circulated to the relevant council services and presented to the Corporate Management Team and to teh Cabinet.

How results will fed back to respondents: the results of each survey are fed back to Panel members through the Viewpoint newsletter which is sent with each questionnaire. There is also a regular article in the Council magazine "the NEWS". This magazine is circulated to 45,000 homes and businesses in the area.

How information about subsequent decisions made and services provided/improved will be fed back to the consultee groups, the wider public and other stakehonders: Through the Citizens' Panel newsletter and via press releases to the local media.

Other relevant information: