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paper consultation   Citizens' Panel Survey November 2011 - a paper consultation

Description: the Citizens' Panel is made up of 1,000 residents of North East Derbyshire. They are sent 4 postal questionnaires each year (or if they prefer they can complete the questionnaire online) which ask their views on a variety of topics. This method of consultation lets residents make their opinions known directly to the people who make decisions about how the council and its services are run. the november 2011 survey includes questions on your local area, council publicity, getting information about the council and its services, the council's magazine for residents called "the NEWS" and recycling services.

Download Consultation/Documents:
paper consultation Citizens' Panel Survey November 2011 - Questionnaire - (346 K)
paper consultation Citizens' Panel November 2011 - Topline findings - (505 K)

Start Date: 11/11/2011
End Date: 02/12/2011

Responsible officer: Debbie Whitehead (Tel: 01246 217018)

Service area: Consultation

Department: Chief Executive's

Councillors involved: Cllr G Baxter

Relevant topics: Sport/Leisure, Environment, Community and voluntary, Democracy and participation, Communication, Satisfaction

Project objectives: The aims of this survey are to gather the views of a representative sample of local residents on your local area, council publicity, getting information about the council and its services, the council's magazine for residents called "the NEWS" and recycling services.

Reason for consultation: the council wishes to consult about your local area, council publicity, getting information about the council and its services, the council's magazine for residents called "the NEWS" and recycling services.

Expected outcomes: The data collected will indicate where improvements to services might be made.

Consultation methods to be used: Questionnaire survey, Electronic version of questionnaire available by email link

Proposed consultees: Local residents,

Relevant Wards: Ridgeway and Marsh Lane, Clay Cross South, Clay Cross North, Pilsley and Morton, Ashover, Brampton and Walton, Holmewood and Heath, Sutton, Grassmoor, Eckington South, Renishaw, Tupton, Wingerworth, North Wingfield Central, Barlow and Holmesfield, Unstone, Eckington North, Killamarsh East, Killamarsh West, Dronfield North, Gosforth Valley, Dronfield Woodhouse, Dronfield South, Coal Aston, Shirland

How results will be used to influence decision making/service delivery: Results will be circulated to the relevant council services and presented to the Senior Management Team and Cabinet.

How results will fed back to respondents: The results of each survey are fed back to Panel members through the Viewpoint newsletter which is sent with each questionnaire. There is also regular feedback of consultations in the council magazine for residents which is called "the NEWS". The magazine is circulated to 45,000 homes and businesses in the area. A copy of the ViewPoint newsletter is also uploaded to this site.

How information about subsequent decisions made and services provided/improved will be fed back to the consultee groups, the wider public and other stakehonders: Through the Citizens' Panel newsletter, the council magazine and website.

Other relevant information:

We want all of our customers to be able to understand the information we provide. If you have any difficulty reading or understanding this information or would like information in large print, Braille or audio tape please contact us by telephone on 01246 231111 or by email on equality@ne-derbyshire.gov.uk


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