ex Derbyshire Broadband Survey - an external consultation

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Description: The ‘Derbyshire Broadband Survey’ is designed to give everyone living and working in Derbyshire a chance to share their internet experience. Derbyshire County Council is working with a number of national telecommunications providers to determine local demand in Derbyshire for super fast broadband services (ie faster than 20Mbits per second). Across Derbyshire there are people who can not receive a broadband service or if they can the service is patchy. In order to help us identify where the telecommunications provision is weakest, we are undertaking a survey to gauge local demand and clarify where internet services are currently slow or even unacceptable. It is important that we for hear from both residents and businesses, we would appreciate you spending five minutes to complete the survey. Information gathered will be collated to help assess the extent of the problem across the county and work out aggregated demand for broadband services in any particular area.

URL: http://www.surveymonkey.com/s/DerbyshireBroadbandSurvey

Download Consultation/Documents:

Start Date: 30/11/2010
End Date: 30/04/2012

Responsible officer: Nawaz Khan (Tel: 01629 533190)

Service area: Derbyshire County Council

Department: Online Services and Information Communication Technology

Councillors involved:

Relevant topics: Technology, Environmental health/Consumer services

Project objectives: In order to help identify where the telecommunications provision is weakest, Derbyshire County Council are undertaking a survey to gauge local demand and clarify where internet services are currently slow or even unacceptable. Information gathered will be collated to help assess the extent of the problem across the county and work out aggregated demand for broadband services in any particular area.

Reason for consultation: In order to help us identify where the telecommunications provision is weakest, Derbyshire County Council are undertaking a survey to gauge local demand and clarify where internet services are currently slow or even unacceptable. Information gathered will be collated to help assess the extent of the problem across the county and work out aggregated demand for broadband services in any particular area.

Expected outcomes: Information gathered will be collated to help assess the extent of the problem across the county and work out aggregated demand for broadband services in any particular area.

Consultation methods to be used: Telephone survey, To complete the survey by telephone please Call Derbyshire on 08 456 058 058

Proposed consultees: Businesses, Local residents, People working in the District, To complete the survey by telephone please Call Derbyshire on 08 456 058 058

Relevant Wards: Ridgeway and Marsh Lane, Clay Cross South, Clay Cross North, Pilsley and Morton, Ashover, Brampton and Walton, Holmewood and Heath, Sutton, Grassmoor, Eckington South, Renishaw, Tupton, Wingerworth, North Wingfield Central, Barlow and Holmesfield, Unstone, Eckington North, Killamarsh East, Killamarsh West, Dronfield North, Gosforth Valley, Dronfield Woodhouse, Dronfield South, Coal Aston, Shirland

How results will be used to influence decision making/service delivery: Information gathered will be collated to help assess the extent of the problem across the county and work out aggregated demand for broadband services in any particular area.

How results will fed back to respondents: Through the Derbyshire County Council website www.derbyshire.gov.uk

How information about subsequent decisions made and services provided/improved will be fed back to the consultee groups, the wider public and other stakehonders: Through the Derbyshire County Council website www.derbyshire.gov.uk

Other relevant information: To complete the survey by telephone please Call Derbyshire on 08 456 058 058

We want all of our customers to be able to understand the information we provide. If you have any difficulty reading or understanding this information or would like information in large print, Braille or audio tape please contact us by telephone on 01246 231111 or by email on equality@ne-derbyshire.gov.uk


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